Privacy Policy

Effective date: October 28, 2026

Convon ("Convon", "we", "us") provides lead response and booking systems for roofing contractors, including landing pages, AI receptionist services, advertising campaign management and CRM tools. This policy explains what information we collect through convon.io and our services, how we use it, and the choices you have. Our address is Shraga Refaeli 3, Petah Tikva, Israel, and you can reach us at [email protected].

1. Information we collect

  • Information you give us: your name, company name, mobile phone number, email address, and anything you write in our forms, messages, calls or emails with us, including when you request a demo.
  • Information collected automatically: your IP address, browser and device type, pages visited, and cookie or similar identifiers, collected through our website and analytics tools.
  • Call and message records: if you interact with a Convon system, such as our AI receptionist, by phone or text, we may record or log the call or message and keep a transcript.

2. How we use information

  • To respond to your request, schedule and run demos, and communicate with you about Convon.
  • To provide, set up, operate and support our services for customers.
  • To send you text messages and calls you have agreed to receive (see Section 4).
  • To improve our website and services, keep them secure, prevent fraud, and meet legal obligations.

3. How we share information

We do not sell your personal information. We share it only with service providers that help us operate, such as our CRM and website platform (GoHighLevel/LeadConnector), phone and text messaging carriers and providers, email, scheduling, analytics and advertising platforms (such as Google and Meta), and professional advisors. These providers may use your information only to provide services to us. We may also disclose information if required by law or to protect rights, safety and security.

4. Text messages (SMS)

  • If you give us your mobile number and check the consent box on our forms, you agree to receive texts and calls from Convon about your request, such as demo scheduling and follow-up.
  • Message frequency varies. Message and data rates may apply.
  • You can opt out at any time by replying STOP. You can reply HELP for help or contact us at [email protected].
  • Consent to receive texts is not a condition of purchase.
  • Mobile information, including phone numbers and text messaging opt-in data and consent, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

5. Cookies and analytics

We use cookies and similar technologies to make the site work, understand how it is used, and measure advertising. You can control cookies in your browser settings and through the cookie banner on our site.

6. Retention

We keep information for as long as needed for the purposes above or as required by law, and then delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

8. Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing [email protected]. Depending on where you live, you may have additional rights under applicable privacy laws, and we will respond as those laws require.

9. Children

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

10. International transfers

We are based in Israel and our service providers may process information in the United States and other countries. By using our site you understand that your information may be transferred to and processed in those countries.

11. Changes

We may update this policy from time to time. The effective date above shows when it was last changed.

12. Contact

Convon, Shraga Refaeli 3, Petah Tikva, Israel. Email: [email protected].